You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the
return shipping costs if the return is a result of our error (you received an incorrect or defective item,
You should expect to receive your refund within four weeks of giving your package to the return shipper,
however, in many cases you will receive a refund more quickly. This time period includes the transit time for
us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return
once we receive it (3 to 5 business days), and the time it takes your bank or PayPal to process our refund
request (5 to 10 business days).
If you need to return an item, email us with A) the name you used to order the item, B) the order date, C) the
item(s) you wish to return and D) the reason for returning. We'll notify you via e-mail of the RMA # to
include on the label of your return package. Your refund will be issued once we've received and processed the
We currently ship only to destinations within the United States. Orders using our Art work (Items
listed with a price on this site) are usually shipped within one to three days. For custom designs using
your art or photo, we will estimate the time and price and advise you by email within one to three days of
receiving your art.
Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item
can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be
rounded up to the next full pound.